We do not accept returns on Quirky Crate boxes. If you need to make a return on a shop order you must do so within 20 days and pay to ship back. No shipping fees will be refunded, only cost of item.

If you have not received a tracking email please email us at info@quirkycrate.com so we can update your address before your package ships. We are not responsible for lost packages due to incorrect addresses.

We do! However, we are not responsible for lost packages, long ship times or custom fees. Purchase at your own risk!

We will ship your box within 2-3 business days. Shipping typically takes 2-3 additional days depending on your address. If you need your package rushed. Please contact us.